Refund Policy

At Photon Weddifly, we strive to provide the best service to our users. This Refund Policy outlines the terms under which refunds are issued.

Eligibility for Refunds

• Refunds are applicable only for subscriptions purchased directly from our platform.
• Refund requests must be made within 7 days of the purchase date.
• Refunds are not available for promotional or discounted plans unless explicitly stated.

Non-Refundable Items

• One-time purchases such as add-ons and feature upgrades.
• Subscriptions that have been actively used beyond a reasonable trial period.
• Any service purchased through third-party platforms.

Refund Process

1. Submit a refund request via email at info@weddifly.com.
2. Provide your account details and the reason for the refund.
3. Our support team will review the request within 5 business days.
4. If approved, the refund will be processed within 7-10 business days to your original payment method.

Partial Refunds

In some cases, partial refunds may be granted at our discretion based on usage and time elapsed since purchase.

Cancellations

You can cancel your subscription at any time from your account settings. Cancellations will not result in automatic refunds unless eligibility criteria are met.

Disputes & Chargebacks

If you initiate a chargeback through your bank, your account may be suspended pending resolution. Please contact us first to resolve any payment issues.

Changes to Refund Policy

We reserve the right to update this Refund Policy at any time. Changes will be effective immediately upon posting on our website.

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